In-Store Hours: Mon-Thurs: 8am to 5pm l Fri: 8am to 3pm
Madison CollegeBookstore Logo

Welcome to Bookstore Customer Service

What would you like help with today? You can quickly find the answers to most of your questions here.

  • Access Codes

  • This section can assist with all access code related questions. Areas included: digital access code (VitalSource), physical access code, inclusive access and missing access codes.
  • Access Code Assistance
  • Online Orders

  • This area can assist with all online ordering related questions. Areas included: online order status, issues with completing order, tracking number, missing items, order changes, order cancellations, when course materials will be available and when your order will be available.
  • Online ordering assistance
  • Rentals

  • This area can assist with all rental related questions. Areas included: returns, renewals, late fees, non-return fees, program fees, damaged rentals and purchasing of rentals.
  • Rental assistance
  • Other

  • This area can assist with all other questions not covered in the above sections. Areas included: returns, exchanges and Financial Aid Book Charge.
  • Did not find what you needed in the above sections
Privacy and Disclaimer