Shipping Information and Policy

All orders are shipped via Fedex though the Madison College Bookstore. Please make sure to include all information requested to prevent delay in shipment or cancellation of your order.

Time Frame for locations pick up orders:

For orders placed Monday through Thursday, allow 24 hours for us to process the order
For orders placed Friday through Sunday, allow until Tuesday morning for processing

Orders being picked up at:
Truax: 24 hours from the time you receive the pickup confirmation email (following regular business hours)

Madison locations: 24 hours from the time you receive the pickup confirmation email (following regular business hours)

Regional locations: 48 hours for the time you receive the pickup confirmation email (following regular business hours).

Note: During the start of each semester, it will take longer for orders to be packed. Especially during the current pandemic, orders are taking longer to process than normal. Please allow about 3-4 business days for your order to be packed.

Shipping Rates:

Fedex Ground

Flat Rate of $10 per order

Fedex International

Flat rate of $40.00

$40.00 maximum per order 

After your order has been processed you should receive an email confirming shipment along with a tracking number

Note: During the start of each semester, it will take longer for orders to be packed. Especially during the current pandemic, orders are taking longer to process than normal. Please allow about 3-4 business days for your order to be packed prior to the additional 2-3 business days to ship.